Better Mortgage Review 2024

June 2024 · 8 minute read

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Better Mortgage is an online lender that offers common mortgage programs such as conventional, VA, FHA, and jumbo loans in all 50 states, plus home equity products if you’re looking to borrow money against your home’s value. It boasts a quick mortgage application process to help get you to the closing table faster than the average lender.

Whether you’re applying for a new loan, refinancing an existing mortgage, or tapping your home equity, Better’s online pre-approval process and digital mortgage application are quick and easy. Here’s what to know about the lender.

Better Mortgage is a fully digital lender, so it focuses on providing an end-to-end speedy experience. You can get an initial mortgage pre-approval within three minutes. Once you lock in a rate with Better, you’ll get a commitment letter within 24 hours. The underwriting part is quick, too. Better says it can close home loans in 10 to 15 days, which is faster than the industry average. 

Best for online application

Better.com Mortgage

Fox Money rating

Min. Credit Score

620

Days to Close

3-6 weeks

Pros and cons

No lender fees

Strong customer service reviews

24/7 live support

Available in all 50 states

May be able to close in three weeks

No mobile app

No in-person help available

No VA loans, USDA loans, or construction loans

More details

Overview

Better.com Mortgage is an online lender that offers conventional mortgages, jumbo loans, VA loans, and FHA loans in all 50 states and Washington, D.C. The lender says you’ll never pay lender fees and offers a competitor price-match program, which can help you save money right out of the gate. While the loan process is completely online, you can get live customer service help any time of the day or night.

Borrowers can also get pre-approved in just minutes and close on a loan in three weeks, which is faster than the industry average.

Who it's best for: Home loans from Better.com Mortgage are best for borrowers who want to apply with an online application.

Shows rates

Origination fee

Availability

All 50 states

Customer service

Live chat, email, phone

Mobile app

Online review score

4.3/5 Trustpilot score

Online prequalification

Min. down payment

Loan Type

Conventional

Yes

FHA

Yes

VA

Yes

USDA

No

Jumbo

Yes

ARM

No

To determine the best mortgage companies, Fox Money evaluated lenders based on several different categories: rates and fees, reputation, eligibility, efficiency, customer experience, and discounts and perks. We also looked at the types of loans offered by each lender for research purposes only, they did not factor into the overall score. We assigned a score out of five stars to each lender based on our findings. 

Learn more about how Fox Money rates lenders by checking out Mortgage Lender Rating Methodology

Better Mortgage: Pros and cons

Pros

Cons

Before applying for a mortgage loan, it’s a good idea to review your finances. Making key improvements can help you qualify for the best interest rates. Here are a few steps you can take to improve your application:

Tip:

Reducing your debt payments can improve your DTI and boost your credit score. If possible, pay down your credit card balances to 30% of the credit limit (or less). Also hold off on applying for new debt until after you close on your mortgage.

Here’s what to expect when you apply for a home loan with Better Mortgage:

  • Gather your information: Better Mortgage will need to verify your income and the funds for your down payment, so gather the documents you need upfront. These may include recent pay stubs, your two most recent W-2 forms, tax returns, and statements for your bank and retirement accounts.
  • Get pre-approved: You can submit an initial pre-approval on Better’s website to check your loan offers. The lender says it uses a soft credit pull, which won’t impact your credit, and gives you an answer within three minutes. If you qualify, you’ll receive a letter showing the maximum amount you can borrow and your estimated interest rate.
  • Make an offer and sign a purchase agreement: Once you find the home you want to buy, you’ll submit an offer to the seller. Include your pre-approval letter, which tells the seller you’re qualified to borrow the amount you’re offering. If the seller accepts your offer, you’ll go under contract and sign a purchase agreement.
  • Complete the application: Now you’ll finish your mortgage application with Better Mortgage and lock in an interest rate. Once you submit your financial documents, the lender says it can give you a commitment letter within 24 hours. The document should list your interest rate and closing costs.
  • Go through underwriting: During the underwriting process, Better will order a home appraisal, request a title search, and verify your employment status. This process may take around 10 to 15 days with Better Mortgage. When it’s done, you’ll close on the loan. 
  • The requirements for a Better Mortgage home loan are consistent with most lenders. Here are the basic requirements you’ll need to meet: 

    Conventional loans

    VA loans

    FHA loans

    Jumbo loans

    Minimum credit score

    620

    620

    580

    700

    Maximum DTA

    Less than 50%

    None

    55%

    43%

    Minimum down payment

    5

    None

    3.5%

    10%

    If you’re looking to refinance your mortgage, Better offers the following options:

    Because refinancing involves taking out a new mortgage, the process is similar to when you first purchased the home. You’ll still want to get rate quotes from multiple lenders. Once you find a lender you want to work with, submit a mortgage application and go through the underwriting process. 

    If you need to close on a home quickly, Better Mortgage might be the lender for you. It boasts speedy pre-approval and underwriting times on its website, due to its streamlined online process. The downside is that if you want in-person help, you’ll have to look elsewhere. Here’s how Better Mor

    Better Mortgage’s interest rates are competitive compared to other large, national lenders. In 2022, Better’s rates were on par with the average prime offer rate, or APOR. The APOR is a benchmark rate that reflects what banks are offering well-qualified buyers in the current market. For a first-lien mortgage, a rate that’s 1.5 or more percentage points higher than the APOR is considered “higher-cost.” 

    Better Mortgage offers conventional loans, FHA loans, VA loans, and jumbo loans. You can also take out home equity lines of credit (HELOCs) and home equity loans

    Better Mortgage earned a below-average score in J.D. Power’s 2023 Mortgage Origination Satisfaction Study. But the lender has an excellent Trustpilot score of 4.3/5 stars based on more than 1,700 reviews, and a strong 4.32/5 stars with the Better Business Bureau.

    No. Better Mortgage doesn’t charge origination fees, and it lists all of the third-party expenses you might pay at closing on its website.

    The mortgage application process is quick and easy with Better Mortgage. The lender says it provides an initial pre-approval within three minutes. Once you sign a purchase agreement with the seller, you can lock a rate and receive a commitment letter within 24 hours. The underwriting process may take as little as 10 to 15 days.

    Meet the contributor:

    Kim Porter

    Kim Porter

    Kim Porter is an expert in credit, mortgages, student loans, and debt management. She has been featured in U.S. News & World Report, Reviewed.com, Bankrate, Credit Karma, and more.

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