Ally Bank Mortgage Review 2024

June 2024 · 8 minute read

When you’re ready to apply for a mortgage, it’s best to compare several lenders to get the best rate. If you’re looking to save on lender fees and want to close quickly, Ally Bank could be one to consider. Ally Bank is a full-service online financial institution that offers the following mortgage loan types: conventional, jumbo, fixed-rate, adjustable rate, first-time homebuyer, and refinance.

Best for affordability and fast closings

Affordability: Ally Bank doesn’t charge lender fees, which could make this loan more affordable for consumers short on cash. The term “lender fees” typically refers to the origination fee, which includes processing the application, underwriting the loan, funding the loan, and administration services. Lender fees usually equal between 0.5% and 1% of the loan. 

Note

When lenders offer a loan with no fees, borrowers typically pay for lender services in other ways, usually in the form of higher interest rates or having the lender fees added to the loan.

Fast closings: Ally Bank advertises that it typically closes 10 days faster than the industry average, which is four to six weeks. The faster the loan closes, the sooner you get your money to buy a home.

Best for pre-approval time

Ally Bank

Fox Money rating

Min. Credit Score

620

Days to Close

30

Pros and cons

Easy to get personalized mortgage rates

Fast online application process

Offers loan products with down payment as low as 3%

Doesn't offer FHA, VA, or USDA loans

No branch locations for in-person help

Doesn't provide land loans

More details

Overview

Ally Bank offers conventional and jumbo loans with low down payment requirements. The company is best known for its extensive online offerings, including rate quotes, customer support, and convenient pre-approval in under an hour.

Shows rates

Origination fee

Availability

All 50 states

Customer service

Live chat, email, phone

Mobile app

Online review score

1.6/5 Trustpilot score

Online prequalification

Min. down payment

Loan Type

Conventional

Yes

FHA

No

VA

No

USDA

No

Jumbo

Yes

ARM

No

Pros

Cons

Before applying for a mortgage, you’ll want to make sure you are financially stable in the eyes of the lender. Lenders usually focus on your credit score, debt-to-income ratio (DTI), and down payment.

Your credit score: You typically need a credit score of 620 or higher to get a conventional loan with Ally Bank. You’ll get the best interest rate, however, if your credit score is in the mid- to high-700s and above. If your credit score is between 620 and the mid-700s, you might be quoted a higher interest rate. If your credit score is below 620, you might not qualify for a mortgage until you raise your score.

Tip:

If you need help raising your credit score, the Consumer Financial Protection Bureau warns against paying a company that claims it can quickly fix your credit score for a fee. Instead, find a credit counseling agency that works with you to manage debt.

Your debt-to-income ratio: This represents how much of your pre-tax monthly income is used for debt payments, such as a car loan, credit card, or mortgage. Your DTI typically needs to be 43% or less to qualify for a loan with Ally Bank. You can determine your DTI by adding up all your monthly debt payments, such as credit cards, auto loans, student loans, and the mortgage payment, and dividing that number by your gross monthly income.

Tip:

If your DTI is higher than 43%, you’ll probably need to make more money or spend less to be approved for a mortgage loan at Ally Bank. Government-backed loans, such as FHA loans, allow a DTI as high as 57%, but Ally Bank does not offer FHA loans.

Your down payment: Putting down 20% of the price of the house is the gold standard. But you can qualify for a mortgage with as little as 3% down with Ally Bank. If you put down less than 20%, however, you’ll need to pay private mortgage insurance.

Ally Bank determines whether you qualify for a loan in the following ways:

You need to go to Ally Bank’s website and apply online for a refinance loan. Here are the steps you’ll take:

If you’re looking for a home loan, take time to compare lenders. While Ally Bank offers a fast closing and no lender fees, it doesn’t offer as many mortgage loan types as some other lenders do, and you might find better rates and terms elsewhere.

Ally Bank offers the following mortgage loan types: conventional, jumbo, fixed-rate, adjustable rate, first-time homebuyer, and refinance. Ally Bank doesn’t offer government-backed mortgages, such as USDA, FHA, or VA loans.

Ally Bank has 1.2 out of 5 stars from Trustpilot, a 1.3/5 rating from ConsumerAffairs, and a 1.1/5 from the Better Business Bureau, along with an “A” rating. The ratings were for all manner of services the bank offers, not just for customer service or mortgages. 

Ally Bank has no hidden fees since it doesn’t charge lender fees, which have to do with originating and servicing the loan. Lender fees usually equal between 0.5% and 1% of the loan and can be as high as 2%. You will, however, still be responsible for closing costs, which are typically between 2% and 5% of the home’s price, and the down payment.

It’s easy to apply for a mortgage with Ally Bank. You can apply for pre-approval online. Once you’ve had an offer on a home accepted, you can lock in an interest rate from Ally Bank and upload whatever documents are requested. If you have any questions, you can communicate with a loan expert via phone, chat, or email.

Meet the contributor:

Laura Agadoni

Laura Agadoni

Laura Agadoni, author of “New Home Journal: Record All the Repairs, Upgrades and Home Improvements During Your Years at…,” is a real estate writer, landlord, and REALTOR®.

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